For order ahead, the basic setup is:
- Set open times and visible times for each menu
- Set Store Hours to 12AM-12AM (i.e. disable the feature)
- Ensure the tablet is on and is set to allow orders
1. From the main menu, click on "Prep Station Availability + Menu Settings." Click on Menu Settings.
2. Click on "Allow Order Ahead" for a specific menu and change the timers per menu per day.
An "Order Ahead" menu is displayed at a custom set of times so that guests can place future orders. Guests are able to view the menu and place orders during the "visible" times, and they will be prompted to choose a delivery/pickup time within the "open" times.
Instructions and Examples
- Use commas to add additional ranges during the day.
- Use dashes between two times with the first number being the start time and the second number being the end time for that range.
- Use AM and PM with no punctuation.
- Type CLOSED if CLOSED a day of the week.
3. Click "Save [menu name] Settings" to save your changes.
Whatever is set here will be the default hours of operation for your business. Questions? Text Tableside Order & Pay support at (415) 855-2268 or email bb-support@doordash.com.
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