Tableside Order & Pay can connect to most ethernet printers via our printer control box. For more information about the printers Tableside Order & Pay can connect to via our printer control box, please see Supported Printers.
Q. How can I connect Tableside Order & Pay to my printers without an integration?
Tableside Order & Pay connects to printers via a printer control box. Your printer control box must be connected to the same router as your printers to ensure they are on the same network level.
Q. Can Tableside Order & Pay connect to wireless, Bluetooth, or serial printers?
No. Tableside Order & Pay can only connect to hardwired ethernet printers.
Q. How do I know if my printer is an ethernet printer?
Ethernet printers will have an ethernet port.
Example:
The picture above shows an ethernet port on the left side of the photo.
Q. If I have an integration, how will Tableside Order & Pay connect to my printers?
Tableside Order & Pay injects orders into your POS system which will prints those orders at any printers that are connected to your POS system.
Q. If I have a USB printer, can I add a 'USB to ethernet' converter and connect to a printer control box?
No. Unfortunately, a converter will not enable a network connection on a printer.
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